Frequently asked questions
The GlowStrong Scan
What is the GlowStrong Scan?
A free, two-minute assessment that maps your goals, lifestyle, and preferences to a personalized supplement plan — with no overlap and nothing you don’t need.
Do I need an account to take it?
No. You can take the Scan and see your results without an account. Creating one lets you save your plan and revisit it anytime.
Is the Scan medical advice?
No. The Scan provides general wellness suggestions and is not medical advice. Always consult your healthcare provider before starting any supplement, especially if you take medication.
Products & Quality
Are your products third-party tested?
Yes. Every batch is independently tested for purity and potency, and certificates of analysis are available on request.
Do you use fillers or artificial dyes?
Never. We use bioavailable ingredient forms at effective doses, with no unnecessary fillers, artificial dyes, or proprietary blends that hide amounts.
Are your supplements suitable for specific diets?
Many are vegan and gluten-free — check each product’s attributes and label. Items containing fish or dairy are clearly noted.
Orders, Shipping & Subscriptions
How does Subscribe & Save work?
Choose “Subscribe & Save” on eligible products to get a recurring discount. It’s fully flexible — skip, change, or cancel anytime from your account.
When will my order ship?
Orders typically ship within 1–2 business days. You’ll receive tracking by email. Free shipping applies on orders over $75.
What’s your return policy?
We offer a 30-day satisfaction guarantee. If a product isn’t right for you, contact us and we’ll make it right.
PDF Guides
How do I get my guide after purchase?
PDF guides are delivered instantly to your account after checkout — download them anytime from your account’s downloads area.
Can I get a refund on a digital guide?
Because guides are delivered digitally, they’re generally non-refundable — but if something’s wrong, contact us and we’ll help.
Still have a question?